Agent Card Application Update

The CCB continues to make upgrades to its agent card application process. This includes automatic emails which applicants will now receive, allowing them to track their application status.

Applicants will receive automatic emails on the following workflow statuses:

Application Submission: This email confirms your application has been received and includes the fingerprint submission form link and information to submit payment.

Additional Info Required: Your application is being reviewed, but you are missing information. This email outlines what information is required to continue processing your application.

Pending Fingerprint Form: Your fingerprint form has information that needs to be corrected or is missing; or your fingerprint form has not been uploaded yet. This status may also indicate your payment is missing as well. Instructions to submit payment are automatically included in this status email.

Pending Payment: This email includes information on how to submit payment.

Pending Background Results - Temp Issued: Your application has been approved, pending background results. This email includes access to view and download your Temporary Agent Card, allowing you to begin or continue working in the industry.

Registered: This email confirms your physical agent card has been printed and you should receive it in the mail in 7-10 business days.

Withdrawn: This email confirms you have successfully withdrawn your application.